Last updated: 03-11-2025
Farehutz.co.uk publishes all information in good faith and for general travel guidance purposes only. While we strive to ensure that all content, prices, and offers are accurate and up to date, much of the information displayed on our website is sourced directly from our trusted travel partners and suppliers.
Given that airfares and travel deals are subject to frequent market fluctuations, all prices and availabilities are subject to change without prior notice. Consequently, Farehutz.co.uk cannot guarantee that the prices or offers displayed will remain current at the time of booking.
We take every reasonable measure to verify the accuracy of the information provided; however, Farehutz.co.uk accepts no liability for any loss, damage, or inconvenience arising from the use of, or reliance on, the information, links, or materials provided on this site.
Discount Policy
At Farehutz.co.uk, our goal is to provide our customers with the most competitive travel deals available. All discounts and promotional offers are subject to market conditions, including — but not limited to — travel dates, seat availability, booking duration, and airline blackout periods.
Promotional fares and discounted prices may vary or be withdrawn at any time and without prior notice, depending on airline pricing structures and seasonal demand.
Where a customer claims a discount or promotional offer, our team will verify eligibility against the applicable booking details before confirming the discount. Certain offers may apply only to specific destinations or time periods and may be subject to additional terms and conditions.
Our mission is to offer transparent pricing, genuine savings, and accessible travel options to make your journey affordable and stress-free.
Price Match Promise (PMP)
Farehutz.co.uk is committed to ensuring that you always receive the best possible fare when booking with us.
If, within 24 hours of making a booking on our website, you find the exact same flight itinerary (including all taxes and fees) available at a lower price on a recognised major online travel agency, we will either:
- Refund the difference, or
- Cancel your booking and issue a full refund, if preferred.
This is our Price Match Promise – your peace of mind, guaranteed.
Frequently Asked Questions about the Price Match Promise
What qualifies as “the same itinerary”?
This means that all details must exactly match — including airline, flight number, departure and arrival times, travel dates, number of passengers, and seat class.
What does “offered and available for booking” mean?
The lower-priced fare must be publicly available and bookable online at the time you contact us. Our customer service team will verify the fare before approving any claim.
What is a “major OTA competitor”?
This refers to well-known online travel agencies such as Expedia, Orbitz, Priceline, Travelocity, or other similar publicly accessible travel websites.
How do I submit a Price Match claim?
Email us at support@farehutz.co.uk within 24 hours of your booking. Include:
- Your Farehutz.co.uk booking reference number
- Full details of the cheaper itinerary (airline, flight number, dates, number of passengers, and seat type)
- Proof of the lower fare (screenshot or direct link to the competitor’s page)
If verified, you may choose between:
- A refund of the price difference, or
- Full cancellation and refund of your booking.
Are there any exceptions?
Yes, the Price Match Promise does not apply to:
- Fares available only through membership or reward programmes
- Corporate, group, charter, or incentive rates
- Private promotional or coupon fares
- Student, military, government, or bulk fares
- Package holidays or bundled deals
- “Opaque” fares where flight details are hidden until purchase
- Auction or bid-based fares
- Any pricing errors or technical faults
How do I request the Price Match Promise?
You may call our support team on 0203 468 6333 and provide your Farehutz.co.uk booking number along with full details of the competing offer. Screenshots or direct URLs are required for verification.
Unverifiable or incomplete claims may not qualify under our Price Match Promise.
Promo Codes
From time to time, Farehutz.co.uk may release promotional codes applicable to online travel bookings. Certain promo codes may be redeemable only via our telephone booking line.
- Sign up for our newsletter to receive exclusive promo codes via email.
- The maximum discount from promo codes shall not exceed our applicable service or booking fees (up to 70%).
- Promo codes cannot be transferred, exchanged, or sold and have no cash value.
- To redeem, you must enter a valid promo code on the payment page at the time of booking. If you fail to do so, or if technical issues prevent code application, no retrospective credit or refund will be issued.
- co.uk reserves the right to amend, suspend, or withdraw promo code offers at any time without prior notice, regardless of similar offers advertised elsewhere.
- We accept no liability for technical errors or system failures preventing the use of promo codes, except for your right to decline proceeding with the booking.
- Once withdrawn, promo codes will become invalid and will not be accepted for future transactions.
- The final price displayed at checkout (with or without a promo code) is the total amount payable. No further credits or discounts will apply post-purchase.
- Promo codes may, in some cases, be combined with other offers at our discretion.
Farehutz.co.uk reserves the right to void any booking that involves an incorrect promo code value, even if a booking confirmation has been issued.